The webpage is a service provided by Banco ProCredit Ecuador S.A. to provide its clients and visitors with access to its banking services. By using this service, you agree to the following terms and conditions:


Regarding the information provided on this website, we emphasise that the data and information contained therein should not be construed as advice, recommendations or suggestions on the part of Banco ProCredit for making investment decisions or conducting any transactions or business. The figures, interest rates and other data provided are purely for information purposes and do not constitute an offer nor do they require that transactions be conducted.

Banco ProCredit Ecuador S.A. may in no case be held responsible for damages or consequences arising directly or indirectly from the interpretation or misuse of the information contained on this page, which is why the use of the information provided is the sole responsibility of the user. Likewise, Banco ProCredit Ecuador S.A. is not liable for the accuracy, reliability, timeliness and completeness of the information contained on this page, or the information contained in the documents linked to this publication, nor for any technical problems, inaccuracies, omissions or errors of transcription which may affect the content of the site or the links contained therein. Considering the above, users are warned of the need to verify information before using it.

Banco ProCredit Ecuador S.A. is not responsible for decisions made based on the information and materials presented on this site.

Banco ProCredit Ecuador S.A. reserves the right to modify, alter or delete the content of this page without notice. The informative content of this page has been developed by Banco ProCredit Ecuador S.A., or an authorised third party, with no commitment to the thoughts or opinions of the advertisers or linked sites.


Banco ProCredit Ecuador S.A. does not guarantee continuous, uninterrupted access to the site, nor does it guarantee that this access is free of errors or that the service or server available is free of viruses or other harmful agents. When the user accesses the site, it is their responsibility to take appropriate measures to prevent and/or correct the undesirable effects of such agents.

Links to other Internet websites

Banco ProCredit Ecuador S.A. facilitates access for its users to other sites on the Internet through “links”, as a service of added value. The inclusion of these links on the website does not imply any other relationship between Banco ProCredit Ecuador and the operator of the linked site. The link does not constitute an endorsement of the linked site by Banco ProCredit Ecuador nor is it a guarantee on the part of Banco ProCredit Ecuador for the products, services and information offered by the linked site.

Therefore, any transaction that the user performs with advertisers at is performed solely between the user and the advertiser or linked site, at the risk of the user. The links to sites provided at are not controlled by Banco ProCredit Ecuador S.A., which is why Banco ProCredit Ecuador S.A. is not responsible for the content of any of these sites and is not responsible for any type of transmission received from any linked site.

Intellectual property rights

The user acknowledges that the content of this page, either in the advertisements or the information that is submitted by Banco ProCredit Ecuador S.A. itself or by an authorised third party, is protected by copyrights, trademarks, patents, or different forms of ownership. Such content includes texts, software, music, sound, photographs, videos, graphics, among others.

Therefore, the user is to refrain from publishing, broadcasting or selling any information contained on this webpage, or any of the links contained therein, by any means, in whole or in part, without the prior written consent of Banco ProCredit Ecuador S.A. under the penalty of incurring liability for the violation of copyright, according to current standards.

The user may copy its contents solely for personal, non-commercial use, provided that all copyright notices are kept intact and that the source is acknowledged.

Mobile App Privacy Policy

Banco Procredit S.A built the Banco Procredit Móvil app as a Free app. This SERVICE is provided byBanco Procredit S.A at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosureof Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information inrelation to this policy. The Personal Information that we collect is used for providing and improvingthe Service. We will not use or share your information with anyone except as describedin this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which isaccessible at Banco Procredit Móvil unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certainpersonally identifiable information, including but not limited to Report crash. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case ofan error in the app we collect data and information (through third party products) on your phonecalled Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address,device name, operating system version, the configuration of the app when utilizing our Service,the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers.These are sent to your browser from the websites that you visit and are stored on your device's internalmemory.

This Service does not use these “cookies” explicitly. However, the app may use third party code andlibraries that use “cookies” to collect information and improve their services. You have the option toeither accept or refuse these cookies and know when a cookie is being sent to your device. If you chooseto refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access toyour Personal Information. The reason is to perform the tasks assigned to them on our behalf. However,they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are strivingto use commercially acceptable means of protecting it. But remember that no method of transmission overthe internet, or method of electronic storage is 100% secure and reliable, and we cannot guaranteeits absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directedto that site. Note that these external sites are not operated by us. Therefore, we stronglyadvise you to review the Privacy Policy of these websites. We have no control overand assume no responsibility for the content, privacy policies, or practices of any third-party sitesor services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collectpersonally identifiable information from children under 13. In the case we discover that a childunder 13 has provided us with personal information, we immediately delete this fromour servers. If you are a parent or guardian and you are aware that your child has provided us with personalinformation, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to reviewthis page periodically for any changes. We will notify you of any changes by postingthe new Privacy Policy on this page. These changes are effective immediately after they are posted onthis page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contactus.